I understand that unanticipated events happen occasionally in everyone’s life. In my desire to be effective & fair to all clients while being respectful of my time as well, the following policies are honored:
At least 24 hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment, reduce loss of income & time for myself, the therapist.
If 24 hours advance notice is not given you will be charged 1/2 the amount of your appointment which must be paid prior to your next scheduled appointment.
If you have pre-booked an appointment & have to cancel/reschedule that appointment, you will not receive the 5% pre-booked savings.
This savings is given only when the appointment is pre-booked before leaving from a prior appointment and then received on the same day it was originally booked.
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason
(unless it is an emergency, unforeseen medical issue or an acceptable discussed reason agreed upon by therapist & client) will be considered a “no-show.” You will be charged 1/2 for the “missed” appointment which will need be paid before another session will be given.
Three no shows or cancellations made without giving at least 24 hour advance notice during any time frame will cause me to consider denying the client for any further treatment.
Please be considerate to your therapist & other clients.Please come to all scheduled appointments on time or
give at least 24 hour advanced notice of any cancellation or any needed re-scheduled appointment.
If you agree to receive text messages and/or email messages than you will receive a 24 hour appointment reminder/confirmation for all future appointments to avoid forgetting appointments or the need to reschedule any if necessary.
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, I will then determine if there is enough time remaining to start a treatment.
Regardless of the length of the treatment actually given, you will be responsible for the “full” session.
Out of respect & consideration to your therapist & other clients, please plan accordingly & be on time.
Savings & Specials
Only (1) savings special is allowed per session. The 10% Loyalty Card Savings on your 5th massage must be equal to at least one prior session on each loyalty card.
Each session marked on loyalty cards must be at least a 60 minute service or longer.
~ Thank you for your consideration and cooperation with these policies! ~